Login
You can log in at https://dash.galaxygate.net/ with your email and password, a passkey, or Google or GitHub.
Two-factor code
Section titled “Two-factor code”If your account has two-factor authentication, enter the code from your authenticator app in the “Two-Factor (MFA)” field. If you leave it empty, we prompt you for it after you hit “Login”.
The field also accepts your recovery code. Logging in with it removes all your two-factor methods and logs out your other sessions. Set up two-factor again afterwards.
Passkeys
Section titled “Passkeys”Hit “Passkey” to log in without typing your email or password. A passkey counts as two-factor, and we do not ask for a code. Read more about adding one in Two-Factor Authentication.
Forgot your password
Section titled “Forgot your password”- Head over to https://dash.galaxygate.net/
- Enter your email
- Hit “Reset Password”
- Open the link in the email we send you
- Enter a new password
- Hit “Update Password”
Resetting your password logs out all your sessions. This also works to add a password to an account created with Google, GitHub or WHMCS.
Lost your two-factor device
Section titled “Lost your two-factor device”- Head over to https://dash.galaxygate.net/
- Hit “Disable 2FA”
- Enter your email, password and recovery code
- Hit “Disable 2FA”
We log you in, remove all your two-factor methods and email you a confirmation. Without your recovery code, contact support.
Login emails and location checks
Section titled “Login emails and location checks”We email you on every login with the IP address and approximate location. If you do not recognize the login, hit “Lock my account” in that email. Read more in Emergency Lock.
A session stays tied to the country and network it started from. If it is used from a different country or a different network, we log it out and email you. This can happen when you switch VPNs or travel. Log in again to continue.